Leveraging RPA for the Business via Outsourcing Collaboration by Shuchita Singh, Director - Outsourcing Governance, AbbVie
An enterprise-wide Intelligent Automation CoE is an effective way to roll-out automation across various business lines, but the absence of such a central function requires creative approaches to harness automation. Through this Case Study, we will discuss:
Why RPA was required to advance business function
What was the optimal approach in the absence of a fully-functional Intelligent Automation CoE
How to leverage third-party relationships to advance the approach
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